Property Management
Comprehensive Facility Management in Barbados
Property management and maintenance across Barbados are expertly handled by Serenity Properties, which specializes in both commercial and residential properties, such as office buildings, retail complexes, and residential communities. Acknowledging the unique architectural and operational requirements of each property, tailored management solutions are provided to enhance both efficiency and sustainability. With the support of an experienced team, abundant resources, and proactive maintenance strategies, seamless operations are ensured, while strong relationships with both owners and tenants are nurtured. To discover how our comprehensive real estate and facility management services can benefit your property, contact Serenity Properties today.
Facility Management –
At Serenity Properties, we take a proactive approach to facility management, ensuring that building structures, mechanical, electrical, and plumbing (MEP) systems, technical services, and exterior areas are maintained to the highest standards. Our management strategies adhere to industry best practices and all necessary health and safety regulations for both commercial and residential properties.
Scheduled preventative maintenance programs are implemented to reduce disruptions and maximize the performance and longevity of property infrastructure, equipment, and assets. We maintain comprehensive service records, aiding in forecasting, budgeting, and strategic capital works planning.
To enhance efficiency, we utilize a collaborative work order system that tracks maintenance requests from initiation to resolution. Digital photography, checklists, and standardized operating procedures further support seamless property upkeep.
Service Procurement & Contractor Management
Serenity Properties is committed to securing top-tier service providers at competitive rates. We manage the tendering process, ensuring contractors are appointed based on defined scopes of work and rigorous quality standards for both residential and commercial properties.
Service providers are continuously evaluated against industry benchmarks to maintain cost-effectiveness and service excellence. Our team regularly reviews and updates Service Level Agreements and Maintenance Contracts, ensuring consistent performance monitoring and optimization.
Property Enhancements & Maintenance
Our facility management services encompass both routine and preventative maintenance to safeguard property integrity and functionality. We coordinate all necessary resources, establish clear execution plans, and oversee progress to deliver high-quality outcomes. All work undergoes rigorous quality checks before approval and completion.
Regular inspections enable early identification of potential issues, forming the foundation for an effective building improvement plan. These assessments also contribute to an annually updated five-year capital works budget, ensuring long-term property sustainability.
For major capital improvement projects, Serenity Properties offers professional project management services under a separate agreement. Additionally, we oversee interior fit-out projects, providing expertise in budgeting and quality control.
Health & Safety Compliance
Property risks, including fire safety and security threats, are carefully addressed by our team through the development and implementation of comprehensive contingency plans. Evacuation procedures are meticulously planned, and close collaboration with tenants and the Barbados Fire Service is maintained to ensure full preparedness. Fire wardens are provided with structured training, and biannual evacuation drills are conducted in strict compliance with statutory requirements. Additionally, fire safety equipment is consistently maintained, and compliance with all necessary regulatory signage and safety measures is ensured. With Serenity Properties, you can be confident that your properties and residents are well-prepared for any emergency.
24/7 Emergency Support
Serenity Properties provides around-the-clock emergency support through a dedicated 24/7 hotline. Our assigned Facility Manager serves as the primary contact, with structured escalation protocols in place to facilitate rapid response and resolution of urgent facility concerns.
Financial Management & Accounting Services
We offer full-spectrum financial management services, including the preparation of annual operating budgets, monthly financial statements, and budget comparative reports. These measures ensure transparency, cost efficiency, and informed decision-making for both commercial and residential property owners.
Our administrative team handles essential office and accounting functions, such as rent invoicing and collection, banking, bill payments, financial reporting, and the preparation of annual audit documents.
Detailed Facility Reporting
Serenity Properties provides comprehensive monthly reports detailing property conditions, major maintenance activities, and any significant incidents. These reports include digital documentation to provide clear insights into ongoing facility management operations for both residential and commercial properties.